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Customer Service and Repair

Customer Service and Warranty
When you buy an ES Rowing Services boat,
you automatically receive priority service for boat
repairs and can rest assured that you will receive an
after sales service second to none.
Every new ES Rowing Services boat comes
with a one year manufacturers warranty. All new riggers
are covered by a three year manufacturers warranty.
Boat Repairs
ES Rowing Services also repairs other
makes of composite boats and handles most repairs eg
broken shoulders, broken bows, general refurbishment
and most hull damage. We are the preferred repairer
for most Insurers in the UK.
All resprays are carried out on the premises
and riggers and fittings are available from our spares
department.
Care is taken to retain stiffness of the
shell without adding to the overall weight therefore
retaining the boats' competitiveness.
Insurance quotes are priced at £100
plus VAT (which is refunded if the work is undertaken).
Repair Collection/ Delivery
ES Rowing Services offer a regular repair
collection and delivery service around the UK. We operate
the service to the London Tideway clubs on a weekly
basis, and approximately every 6 weeks to the North
of England and Ireland. We also collect boats from Dorney
Lake. There is a charge for this service. Please phone
the office for details.
From 30th March Eric Sims will be travelling
to the Midlands, North of England, Scotland and Ireland
(North and South).
ES Rowing Services often have refurbished
second hand or ex demonstration boats for sale. Please
contact us for further details.
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